Purpose-built CSV migrator
A ServiceTitan-specific importer for customers and pricebook items — including sold hours — rather than a generic column mapper you have to fight.
Switching
Switching from ServiceTitan
ServiceTitan is a genuinely deep platform, and for the largest operators that depth is worth what it costs to run. The question is whether you are paying enterprise overhead for enterprise capability you use.
This page is probably for you if
- You are paying per technician and it is shaping your hiring
- Implementation took a quarter and you still have modules you never turned on
- Every new capability arrives as another line item
- Your Android technicians avoid the mobile app
Side by side
Structural differences only. We have deliberately left prices off this table — the figures circulating for competitor pricing are inconsistent, and we are not going to quote a number we cannot source.
| Dimension | ServiceTitan | ServiceFlow IQ |
|---|---|---|
| Pricing model | Priced per technician, with add-on modules sold separately | Priced per tier. Unlimited users, every module included |
| Getting started | A paid implementation engagement | No implementation fee. AI Smart Start seeds the workspace from your trade |
| Contract | Annual term commitment | Monthly. Annual is optional and saves about 15% |
| Mobile | Native apps on both stores | Installable PWA — no store, always current. No offline writes yet |
| AI | AI features across the suite | Eleven AI endpoints, and you can bring your own Anthropic key |
| API access | Available, gated by tier and approval | Public REST API and webhooks on every tier, keys you mint yourself |
Getting your data across
Run both for a while
Nothing requires a cutover weekend. Import, set up dispatch alongside, and move crews across when the board looks right.
White-glove on Scale
On the Scale tier we do the migration with you, including the parts CSV cannot carry.
Where they are still the better answer
Where ServiceTitan is still the better answer: very large multi-brand operators, deep call-centre and marketing-attribution needs, and anyone who needs a native app that works with no signal today. We would rather tell you that now than three months in.
Bring your numbers and we'll be straight with you
If it is not a fit we will say so on the call rather than after the migration.